Strengthening Counterparty Due Diligence for a Cross-Border Gold Trading Business

Industry

Precious Metals & Gold Trading

Client Type

Precious Metals & Gold Trading

Region

UAE – Turkey – Europe Trade Corridor

The Situation

A UAE-based gold trading firm was expanding its supplier and buyer network across multiple jurisdictions, including Turkey, Switzerland, and parts of Africa. As transaction volumes increased, the number of counterparties involved in trades also grew
significantly. While the company had basic onboarding procedures in place, counterparty due diligence was largely handled manually by different members of the operations team. Over time, this
led to inconsistencies in how new suppliers and buyers were screened and approved.
Management recognised that as the business expanded internationally, a more structured
approach to counterparty due diligence would be required to manage regulatory,
reputational, and banking risks.

The Compliance Challenge

Several operational gaps had started to emerge

Avenox’s Approach

Avenox worked with the firm to introduce a structured due diligence framework designed specifically for precious metals trading operations.

These gaps created uncertainty as the company continued to scale its international trading network.

Inconsistent onboarding procedures across teams

Limited screening for sanctions exposure, PEPs, and adverse media

Difficulty verifying complex ownership structures

No formal escalation process for higher-risk counterparties

Fragmented documentation for compliance reviews

Outcome

The company established a more consistent and structured onboarding process for all trading partners. Counterparty screening became standardized across teams, and higherrisk relationships were identified earlier in the onboarding process. This allowed the firm to continue expanding its international trading operations while maintaining stronger compliance controls and clearer documentation for banking and regulatory reviews.

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Full Case Study

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Briefly describe your situation or challenge
How urgent is this for you?